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Banks Encourage Global Warming

UPDATE 8 / 9 / 2007: Not sure if it had anything to do with my blog post, but Sky Financial has now reimbursed the $1.75.

Message to my bank, Sky Financial:

On 8/3/2007 I traveled to the Smith Valley ATM and County Line ATM off of US31 and both ATMs were out of service. I would appreciate removal of the 08-03-2007 FOREIGN ATM USAGE SERVICE FEE $1.75 on my account. I had no other choice but to visit an ATM of another bank.

Response from Sky Bank:

Mr. Karr,

Unfortunately we will not be able to refund the foreign ATM usage service fee. There are five different locations within a 5 mile radius within Greenwood. For further discussion of this matter you may speak with your Greenwood Financial Center manager.

Also with the upcoming merger with Huntington Bank you can use any Hunington Bank ATM machine without any service charges at all. There are now 1,400 ATM between Sky and Huntington that you can use.

Thank you for banking with Sky Bank.

Original Text

Sky Financial Feedback

This is why I hate banks and why the discussion is over:

  1. Don’t thank me for banking with Sky Bank. I tried twice to bank with Sky Bank but your ATMs were down.
  2. So you fully expect me to continue driving from ATM to ATM until I find one that is working?
  3. I’m supposed to get excited that there will be 1,400 more ATMs that may be unavailable?

If you’ve ever seen how many fees I’ve racked up with these guys, you’d choke. The fact that they won’t excuse a simple $1.75 is ridiculous. I hope the entire Customer Service department gets downsized in the merger.

Here’s the five locations… convenient, huh?

Sky Financial Bank ATMs in Greenwood

Douglas Karr

Douglas Karr ass CMO vun OpenINSIGHTS an de Grënner vun der Martech Zone. Den Douglas huet Dosende vun erfollegräiche MarTech Startups gehollef, huet an der Due Diligence vun iwwer $ 5 Bill bei Martech Acquisitioune an Investitiounen gehollef, a weider fir Firmen ze hëllefen fir hir Verkafs- a Marketingstrategien ëmzesetzen an ze automatiséieren. Den Douglas ass en international unerkannten digitale Transformatioun a MarTech Expert a Spriecher. Den Douglas ass och e publizéierten Auteur vun engem Dummie's Guide an e Business Leadership Buch.

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